Shipping policy

At Whear From, we’re committed to delivering your handmade treasures with the same love and care that goes into crafting them. Here’s everything you need to know about our shipping process:

1. Where We Ship

We proudly ship worldwide with our premium delivery partners, ensuring your Whear From goodies reach you no matter where you are! 🌍

2. Shipping Timeline

All orders are carefully prepared and shipped within 10-15 days from the date of purchase. As each piece is made-to-order with artisanal craftsmanship, this timeline allows us to ensure the highest quality for you. Once shipped, you’ll receive a tracking number to follow your order’s journey.

Note: Delivery times may vary depending on your location and external factors such as customs clearance or local postal services.

3. Packaging with Care

Every Whear From order is packaged with the utmost care in our premium luxury packaging, designed to reuse packaging, store and protect your goodies while reflecting the love we put into each piece. Your order will arrive as a special experience, crafted with care and love. 💕

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order. We strive to keep our shipping rates as affordable as possible while ensuring a premium delivery experience. All orders above £100 are delivered with free shipping costs. 

5. Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to track your package directly through our delivery partner’s website. If you have any questions about your order’s status, feel free to reach out to us at [info@whearfrom.com].

6. Customs and Duties

For international orders, please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more details.

7. Lost or Damaged Shipments

We take great care to ensure your order arrives safely. However, if your package is lost or arrives damaged, please contact us within 7 days of the delivery date at [info@whearfrom.com], and we’ll work to resolve the issue promptly.

8. Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of purchase. Whear From is not responsible for delays or failed deliveries due to incorrect address information. If you need to update your address after placing an order, contact us immediately, and we’ll do our best to assist.

9. Contact Us

Have questions about your order or our shipping process? We’re here to help! Reach out to us at [info@whearfrom.com] or [Your Phone Number], and we’ll get back to you with all the love and care you deserve. 💖

Thank you for choosing Whear From—we can’t wait for you to receive your handmade treasures! ✨